Privacy, explained plainly.

Who we are

Transforio provides website strategy, design, development, quality review, scoring, hosting support, and ongoing website improvement. In this policy, “Transforio,” “we,” and “our” refer to Transforio.

Information we collect

We collect information in three main ways:

• Information you provide. This can include your name, email address, telephone number, company, website, industry, service area, budget range, timing, project needs, and anything else you include in an inquiry, score request, email, or project brief.
• Website and business information used for a review. When you request a website score or related service, we may process the URL and publicly available content, screenshots, performance measurements, business listings, and other evidence needed to prepare the review.
• Technical and usage information. Our site and service providers may receive device and browser information, IP address, approximate location derived from IP, pages visited, referral source, interactions, and security signals. We use cookies or similar technologies where needed for authentication, security, analytics, and site operation.

How we use information

• Respond to inquiries and provide requested website scores, proposals, and services.
• Design, build, host, test, secure, monitor, and improve websites and related systems.
• Operate customer and administrative accounts.
• Measure site use and diagnose performance, reliability, and security problems.
• Maintain business records, prevent abuse, and comply with legal obligations.
• Send service communications and, where permitted, relevant business outreach. You may opt out of promotional email using the unsubscribe link or by contacting us.

Automation and AI-assisted processing

Some Transforio services use automated tools and AI providers to help analyze public websites, organize project information, draft recommendations, generate working materials, and perform quality review. We apply human review where appropriate and do not sell personal information to AI providers. Please do not submit confidential, regulated, or highly sensitive information unless we have agreed on an appropriate method for handling it.

Service providers and social platforms

We share information only as needed with providers that help us operate the business, such as hosting, databases, authentication, analytics, security, communications, cloud storage, website measurement, and AI services. These may include Google Analytics, Clerk, Cloudflare, Railway, Amazon Web Services, Google services, OpenAI, and Anthropic, depending on the service being used.

When Transforio connects a social account at the account owner’s direction, we may use APIs provided by services such as Facebook, Instagram, and Pinterest to read account and board identifiers and to create or schedule approved content. We use that access only to provide the requested publishing workflow. Your use of those platforms is also governed by their own terms and privacy policies.

When we disclose information

We do not sell your personal information. We may disclose information to service providers acting on our behalf; when you direct us to share or publish it; to protect our rights, users, or systems; in connection with a business reorganization; or when required by law.

Retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and security records, resolve disputes, and meet legal obligations. Retention varies by the type of record and the relationship. We use reasonable administrative, technical, and organizational safeguards, but no internet or storage system can be guaranteed completely secure.

Your choices

You may ask us to access, correct, or delete personal information associated with you, or to stop promotional communications. Rights can vary by location and may be subject to legal exceptions. We may need to verify your identity before completing a request. You can also control cookies through your browser and use available opt-out controls provided by our analytics and social-platform partners.

Children

Transforio’s services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised policy here and update the effective date.

Contact us

For privacy questions or requests, email [email protected] or call 402-541-9024.